VTO (Virtual Try-On)


Our company, ID YOURS Heureux, is committed to protecting your privacy and ensuring the security of your personal information within the VTO (Virtual Try-On) application. We prioritize the privacy and security of our users' personal information and are committed to handling this information responsibly and transparently.


This privacy policy outlines our practices for collecting, using, storing and protecting your data within the VTO Application. We value the trust and confidence you have in us when using VTO applications, and we strive to maintain open communication and accountability regarding our data practices. Your privacy and choice are at the heart of our approach and we are committed to helping you make informed decisions about your personal information.


Information Collected

a. Personal Information

Your personal information includes data that can identify or contact you, such as your name, email address, age and gender. We collect this information to personalize your experience, provide support, and comply with legal requirements.


b. Biometric data

By using our virtual try-on functionality of the VTO Application (which involves the collection of biometric data), you consent to the collection, processing and storage of this data for the sole purpose of enhancing your user experience within the Application.

We use industry standard security measures to protect your biometric data from unauthorized access, disclosure, alteration or destruction. This includes encryption, access controls and regular security assessments.

Your biometric data is only used for the specific purposes outlined in our Privacy Policy and Terms of Use. We will not share or sell your biometric data to third parties for marketing or advertising purposes without your explicit consent.

You have the right to control your biometric data within the VTO application. This includes the ability to delete or delete any biometric data stored in the account, as well as the option to opt out of biometric data collection entirely.


Device information

This includes data collected from the device you use to access the VTO Application, such as the device’s IP address, unique device ID, operating system, and browser type. We collect this information to optimize application performance, personalize your experience, and ensure security.


Usage data

Usage Data refers to information collected about your interactions with the VTO Application, such as the features you use, the time you spend in the Application, and your product preferences. We use this data to improve app functionality, personalize your experience and analyze user behavior for insights.


How Information is Collected

a. Information You Provide: When you register for an account, make a purchase, or interact with features of the VTO Application, you may voluntarily provide personal information, such as your name, email address, and preferences.

b. Automatic Data Collection: VTO Applications may automatically collect certain information when you use them, such as your device type, IP address and browsing behavior. This data helps us understand how you interact with the application and optimize your experience.

c. Cookies and Tracking Technologies: We may use cookies, pixels and other tracking technologies to collect information about your usage patterns and preferences within the VTO Application. These technologies help personalize your experience and improve our services.

d. Third-Party Integration: If you choose to connect your VTO App account with a third-party service or platform, we may collect information from those services to enhance your experience or provide additional functionality.

e. User Feedback and Support: When you contact us for support or provide feedback through the VTO Application, we may collect information related to your inquiry or feedback in order to effectively assist you.


Purpose of Data Collection

a. Personalization: We use your information to personalize your experience on the VTO App, including providing tailored product recommendations, virtual try-on experiences, and content based on your preferences and behaviors.

b. Service Improvement: Your information helps us understand how you interact with the VTO application and identify areas for improvement. We analyze usage patterns, feedback and trends to enhance features, functionality and the overall user experience.

c. Communication: We may use your information to communicate with you about your account, transactions, updates, or important notices related to the VTO Application. This includes providing customer support and responding to inquiries or feedback.

d. Security and Fraud Prevention: Your information is critical to maintaining the security and integrity of the VTO Application. We may use it to detect and prevent fraudulent activity, unauthorized access and misuse of our services.

e. Legal Compliance: We collect and process your information to comply with legal obligations, such as tax requirements, regulatory standards and requests from law enforcement agencies.


Data Storage and Security

a. Secure Data Storage: Your information is stored on secure servers using industry-standard encryption protocols to protect it from unauthorized access, disclosure, alteration, or destruction. We use reliable and trustworthy third-party service providers to host and manage our data storage infrastructure.

b. Access Control: Access to your data is limited to authorized personnel who have a legitimate need for access for business purposes. We implement strict access controls, authentication mechanisms and role-based permissions to ensure that only authorized individuals can access and manage your information.

c. Regular security assessments: We conduct regular security assessments, audits and vulnerability scans to identify and address potential security risks or vulnerabilities in our systems and infrastructure. This proactive approach helps us maintain the integrity and confidentiality of your data.

d. Data retention: We only retain your information for as long as necessary to fulfill the purposes outlined in this privacy policy or as required by law. Once your data is no longer required, we securely process or anonymize it to prevent unauthorized access or misuse.

e. User Responsibility: You play a vital role in ensuring the security of data within the VTO application. We encourage you to use a strong and unique password, enable two-factor authentication where available, and exercise caution when sharing your account credentials or personal information.

f. Third-Party Services: While we take steps to ensure the security of our own systems, we cannot guarantee the security of third-party services or platforms that may be integrated with the VTO Application. We recommend reviewing the privacy policies and security practices of any third-party service before using it with the VTO Application.


Sharing of Information

a. Third-Party Service Providers: We may engage trusted third-party service providers to assist us in delivering and improving the functionality and services of the VTO Application. These service providers have access to your information only to the extent necessary to perform their designated functions on our behalf and are contractually obligated to maintain the confidentiality and security of your data.

b. Integration with third-party platforms: If you choose to connect your VTO application account with third-party services or platforms (such as social media networks or e-commerce platforms), we may share limited information with these third parties to enable seamless Seamlessly integrate and enhance your user experience. Any information shared with third-party platforms will be subject to their respective privacy policies and terms of service.

c. Legal Requirements: We may disclose your information to comply with applicable laws, regulations, legal process or governmental requests. This may include responding to lawful requests from law enforcement agencies, enforcing our Terms of Service, or protecting the rights, property, or safety of our users, employees, or the public.

d. Business Transfer: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred or disclosed to the acquiring entity or successor organization. We will notify you via email or a prominent notice in the VTO Application of any changes in ownership or control of your information, as well as any subsequent changes to the Privacy Policy.

e. Anonymous and Aggregated Data: We may anonymize and aggregate your information with other users’ data for research, analysis and reporting purposes. This anonymous data does not identify you personally and may be shared with third parties for industry analysis, benchmarking or marketing purposes.


User Rights and Choices

a. Access and Correction: You have the right to access and update your personal information stored in the VTO Application. You may view, edit, or delete your account information or preferences at any time through the App's settings or profile management features.

b. Opting out of marketing communications: You can choose not to receive marketing communications, newsletters or promotional offers from us. You can manage your communication preferences by adjusting settings in the VTO Application or by following the unsubscribe instructions provided in the communication.

c. Cookie Preferences: You can control the use of cookies and tracking technologies within the VTO Application. You may adjust your cookie settings or preferences through your device or browser settings, although doing so may affect certain features or functionality of the Application.

d. Biometric Data Consent: If you do not wish to provide biometric data for your virtual try-on experience, you can choose not to use the VTO App’s AR functionality or disable biometric data collection in the App’s settings. However, opting out may limit your ability to access certain features or functionality.

e. Data deletion: You have the right to request that your personal information be deleted or removed from the VTO application’s database. You can submit a deletion request through the application's support or contact channels, and we will promptly handle your request in accordance with applicable laws and regulations.

f. Account Closure: If you no longer wish to use the VTO Application, you may choose to close your account and cease further use of the Application. Closing your account will result in the deletion of your personal information, subject to any legal or regulatory retention obligations.


Children's Privacy

a. Age Requirements: The VTO Application is not intended for use by children under the age of [INSERT MINIMUM AGE REQUIREMENT], and we do not knowingly collect personal information from children under that age. If you do not meet the minimum age requirements, please do not use the VTO Application or provide us with any personal information.

b. Parental Consent: If you are the parent or guardian of a child under the minimum age requirement and you believe that your child has provided us with personal information without your consent, please contact us immediately. We will take immediate action to delete the child's information from our databases and prevent further collection or use of their information.

c. Educational Content: While the VTO Application may contain educational or family-friendly content, it is intended for a general audience and is not designed specifically for children. We encourage parents and guardians to supervise their children's use of the App and ensure that they understand and comply with our Privacy Policy and Terms of Use.

d. Parental Controls: We encourage parents and guardians to use the parental control features available on their devices to monitor and limit their children's access to VTO applications or other online services. These controls can help prevent children from sharing personal information or engaging in inappropriate activities online.

e. Privacy Policy Updates: We may update our Privacy Policy from time to time to reflect changes in our data practices or regulatory requirements. If we make material changes in how we collect, use or disclose children's personal information, we will provide notice and obtain verifiable parental consent as required by law.


Changes to the Privacy Policy

a. Notification of Changes: If we make material changes to our Privacy Policy that affect how we collect, use or disclose your personal information, we will provide a notice within the VTO Application or via email. This notice may include a summary of the changes and their effective dates.

b. Review of Updates: We encourage you to carefully review any updates to the Privacy Policy to understand how they may affect you. By continuing to use the VTO Application after the effective date of the updated Privacy Policy, you agree to the revised terms and practices described therein.

c. Opt-Out Options: If you do not agree to the changes to the Privacy Policy, you may opt-out of using the VTO Application and close your account. Closing your account will result in the deletion of your personal information, subject to any legal or regulatory retention obligations.

d. Retention of old versions: We may retain old versions of the Privacy Policy for your reference. You can request access to previous versions by contacting us through the application's support or contact channel.

e. Ongoing Compliance: Regardless of any changes to the Privacy Policy, we remain committed to protecting your privacy and maintaining the security of your personal information within the VTO Application. We will continue to comply with applicable laws and regulations regarding data privacy and security.


Contact Information

If you have any questions about this Privacy Policy or the privacy practices of ID YOURS Heureux, please contact us at service@id-yours.com.



Our Privacy Policy applies to all users of the VTO Application, regardless of how you access or use the Application. This includes individuals who download and install the VTO application on their mobile devices, as well as individuals who access the application through our website or other platforms.

a. Mobile Devices: If you download and install the VTO application on a mobile device, our Privacy Policy governs the collection, use and disclosure of your personal information within that application. This is available for iOS and Android users.

b. Website Access: If you access the VTO Application through our website or other online platform, our Privacy Policy applies to your interaction with the Application and the processing of your personal information. This includes browsing, account registration and virtual try-on experiences.

c. Geographic Scope: Our Privacy Policy applies to users worldwide, regardless of where you are located. We are committed to complying with applicable data protection laws and regulations in every jurisdiction in which VTO applications are located.

d. Third-Party Platforms: While our Privacy Policy governs your interactions with the VTO Application, please note that third-party platforms or services integrated with the Application may have their own privacy policies and terms of service. We encourage you to review the privacy practices of these third parties before using their services in conjunction with the VTO Application.



Subscription Service Features

User Data collected/processed

Use of collected data

Retention period of collected data

Online services




1.For functionality use only,
without subscription

No personal data collected

a. Device information

b.Facial features

2.With subscription

Personal data will be collected

a.Registration details (name, email address, password)

b.Contact information

c.Facial features

d.Payment information

e.Device information

1.The data collected will be used to enable users to retrieve their virtual try-on photos

2.The data collected is to personalize the virtual try-on experience, manage subscriptions, analyze user behavior to optimize service, provide customer support, ensure legal compliance and improve overall service quality

1.For functionality use only, without subscription



2.Data collected with subscription, will retain until the subscription as per contract period. Or, after the contract is terminated.